Zeros

Menu
Security Breach

Privacy Policy

The text below refers equally to all genders and is formulated in the masculine language for convenience only. If you are under the age of 18, please consult a responsible adult before using this service.

 

General

  • Dear user! We are ZEROS,  (hereinafter: “the Company” / “We” or any other derivative), the owners and operators of the internet site available at the domain: www.zeros.com (hereinafter: “the Site”).
  • This document is the official privacy policy of this site, and it applies to any and all use of the site in any way.
  • Your privacy as users and customers is important to us, and we respect it. We want to provide you with all the necessary details so you understand what information we collect when you use our Site, how and for what purposes we use it, and what actions we take to maintain your privacy.
  • Please be aware that this privacy policy and the site terms and conditions are legal documents that constitute binding agreements between ZEROS and you. Therefore, we encourage you to read this privacy policy and the terms and conditions carefully.
  • By using the site, the user confirms that they have read and agreed to this privacy policy and the terms and conditions, agrees to them, and undertakes to act accordingly.
  • The headings in this document are not binding or exhaustive and are intended for convenience only.
  • It is clarified that all terms of this regulation are subject to all applicable laws, including the Consumer Protection Law, 1981, and its regulations.
  • It is clarified that if a competent authority determines in the future that a clause in this regulation does not comply with any legal provisions, this will not affect the legal validity of the other clauses in this regulation.
  • Where ZEROS / the Company is mentioned, it includes the website operators, the various company teams, and anyone on its behalf.
  • For any inquiries or questions related to the information we collect or your privacy, you are welcome to contact us using the contact methods detailed at the end of this document.

Information Collection and Use

  • Using the services, including browsing them, requires the submission of personal information about the users.
  • The use of services is possible either as a guest or as a registered user. As a registered user, you can enjoy an easier and more convenient browsing experience. For instance, you can save certain items in a ‘Favorites’ list, track your purchase history, and make purchases more quickly and conveniently.
  • When first registering for the services, you will be asked to provide personal information: full name, email address, and mobile phone number. At the end of registration, you will be asked to create a unique password for your account – this detail must not be shared, and you should keep it solely to yourself. Alternatively, you can register through your personal Google/Facebook profile.
  • When connecting to the services as a registered user, you will be asked to enter an email address and password or a mobile phone number to receive an SMS message.
  • When making a purchase, you will be asked to enter the following details: first name, last name, email address, phone number, delivery and billing address, identification number, and payment details.
  • When contacting the company as part of a customer service inquiry and/or through a contact form, etc., via phone and/or email and/or other communication means, the information related to the contact will be collected including the content conveyed in the inquiry and the response.
  • When using the website, information about uncompleted actions within the services, such as a shopping list or the interruption of a purchase process without completion, clicking on banners, etc., may be stored.
  • When using the services, additional technical information will also be collected: browser type, details about the endpoint device, IP address, browsing data, location data, and usage habits on the site, including browsing and consumption. This information will be collected via cookies as detailed in the section referring to this matter.
  • If you register for the website services through your personal Facebook/Google account, information about you may be transferred to us, in accordance with the terms of use and permissions you have set in these accounts.
  • All of the above together constitute part of the collected information. It is clarified that you are not legally obligated to provide this information, and its provision is dependent solely on your willingness and free consent. However, be advised that without providing certain details, we may not be able to provide certain services, in part or in whole.
  • All information provided and/or collected about you will be stored in the company’s registered databases and will be maintained by it.
  • You should provide and/or update the website with accurate, reliable, and precise information, only in your name and for yourself, and not on behalf of and/or for third parties, except in cases where you have been explicitly authorized to do so, in writing.

Purposes and Manner of Using the Information

  • The information provided by you will be used by the company to personalize your browsing experience, the advertisements displayed, and offers and benefits for you. We collect this information also to improve the contents and services offered to you, as well as to streamline the company’s relationship with you. In addition, certain information may be used for the maintenance and improvement of services, the displayed content, the development of additional company products, prevention of fraud, operations, security, detection of malfeasance, and/or any other illegal activities. The information will also be used for marketing purposes (including targeted and user-adapted marketing), commercial and statistical purposes, conducting statistical research, and even to provide anonymous statistical data to third parties, including advertisers.
  • The collection of an identification number, whether of an individual or a company, is done for payment verification purposes and will be stored in the database under the customer card and the order details. Accordingly, an identification number may be used by customer service representatives and sales personnel to locate the customer card in the system. Additionally, an identification number may appear on an invoice and/or receipt for the delivery of the order to the customer.
  • Without derogating from the above, subject to the provision of contact details, the company is entitled to send, from time to time, via email, messages, chats, and/or other communication means, marketing and advertising information, offers for benefits, and more, subject to your approval. The user will be entitled to cancel their consent to receive such information at any time by contacting the address specified at the end of this policy, or by opting out, following the instructions in the message that will be sent to them.

Cookies

  • The services provided on the website utilize data collection software, cookies, and similar technologies such as cookies, pixels, tags, and SDKs (hereafter collectively referred to as ‘cookies’) for their proper operation, data security, and to collect statistical data about service usage. This includes making decisions regarding your user profile and/or activities, verifying details and identity, preventing fraud and misrepresentation, enhancing the browsing experience and service usage, tailoring content to your personal preferences, profiling suitable products for you, and delivering relevant advertisements and content.
  • Cookies, in general and in brief, are text files that the browser or application of the user creates upon command from the company’s computers. Some cookies expire when you close the browser or relevant application, while others are saved on the memory of your device or computer.
  • Cookies contain and collect a variety of information such as the pages you visited, the duration of your stay on the site and/or application, where you came from to the site and/or page, your IP address, characteristics of your device, and more. Additionally, cookies may also save information about your browsing habits on other sites, including the sites you visited, the pages you opened, and any other actions taken on them.
  • Cookies may also be from third parties, for example, Google cookies such as those used with Google Analytics, which help tailor the user experience or use, and provide statistical insights about overall service use, and/or tools from Meta company. For more information about the use of ‘cookies’ by third parties, you can refer to the following addresses, and if you wish to opt out of using these or similar tools, you can refer to one of the following addresses:
  • If you do not want to receive cookies, you can avoid them by changing the settings in the browser you are using. For this purpose, please consult the browser’s help file. In such a case, some services, all or part of them, may not function properly. Changing browser settings as mentioned is solely your responsibility.

Disclosure of Information to Third Parties

The company may transfer information about you to third parties from time to time, as detailed below, and/or in any other case where the company is required to transfer it:

  • According to user demand and/or explicit consent.
  • For transferring to external suppliers of the products and/or when required for service operations, such as shipping companies, payment processing companies, cloud service providers, and the like.
  • As part of its activities with business-related companies, for declared and legally permitted usage purposes, for the provision and efficiency of services.
  • In any case where you violate the service terms found on the site, including the site’s regulations, privacy policy terms, and/or in cases where you perform or attempt to perform, yourself or through someone on your behalf, through the services and/or in connection with them, actions contrary to the service terms including any legal instruction violations.
  • For legal needs, such as disclosure to authorities due to a legal obligation or by a judicial order instructing the company to disclose the information to third parties, or for managing a legal procedure or dispute, etc.